Introduction

The Quote Yard Pty Ltd ("we," "our," "us") values your privacy and is committed to protecting your personal, business, and tradesperson license information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and related services ("Services"). By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

• Personal Information: Includes your name, email address, phone number, billing address, and payment details when you register or use our services.
• Business Information: Includes your business name, ABN, business address, contact details, and other information provided when registering or conducting business through our platform.
• Tradeperson License Information: Includes licensing details, certifications, and registration numbers.
• Usage Data: Includes information about your interactions with our site or app.
• Device Information: Includes data about your device.
• Cookies & Tracking Technologies: Used to track logged-in activity and enhance experience.

2. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send related communications
• Personalize your experience
• Communicate updates, promotions, and relevant information

2.1 Marketing

You may opt out of marketing emails and job alerts at any time. Operational and service-related notifications cannot be disabled.

3. How We Share Your Information

• Service Providers (payment, hosting, messaging)
• Business Transfers
• Service Fulfillment Partners/Tradies
• Financial Institutions & Fraud Prevention
• Communication & Technology Providers

Payment Security: We do not store full card numbers; payment data is processed securely.

3.1 Overseas Disclosure

Some providers may process information overseas. We ensure compliance with Australian Privacy Principles.

4. Data Retention

We retain data indefinitely unless deletion is requested and legally permitted.

4.1 Cookies & Analytics

We use cookies and Google Analytics. You may control cookies in your browser.

5. Security

We use reasonable safeguards; however no system is fully secure.

6. Third-Party Links

We are not responsible for the privacy practices of external sites.

7. Updates

We may update this policy; continued use = acceptance.

8. Contact Us

If you have questions about this Privacy Policy, please contact us via our Support Hub:
www.thequoteyard.com.au/support-hub

Effective Date: 4th November 2025