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Typical Costs
Indicative 2026 New South Wales estimates only. Plumbing standards, licensing requirements and temperature control rules are set by legislation and referenced standards and are periodically updated, so confirm the current position with your licensed plumber and the relevant authority before relying on any figure.
Instantaneous Hot Water System Costs NSW 2026 - Get Free Quotes
An instantaneous hot water system costs $1,400 to $4,500 installed in New South Wales, and the line item that decides whether you are happy with it is rarely the unit itself. Continuous flow heaters draw a large amount of gas the moment a tap opens, so a gas line sized years ago for a storage heater and a cooktop is frequently too small to feed one properly. The result is a shower that runs lukewarm when the dishwasher starts, and no amount of adjusting the controller fixes it. A good plumber checks the meter, the line size and the run length before quoting rather than afterwards. There is also a temperature control rule worth understanding, because a factory preset unit supplying bathrooms sits differently under it than a storage heater does. Ask what gas line the quote assumes before you compare it against anything else, because the answer is where a cheap price and a working shower usually part company. This guide covers sizing, gas supply, temperature rules, approvals and placement. Post your job on The Quote Yard to compare instantaneous hot water installation quotes across New South Wales.
At a Glance - Continuous Flow Against Storage
| Question | Continuous Flow | Storage |
|---|---|---|
| Can it run out | No | Yes, then reheats |
| Limiting factor | Litres per minute | Tank volume |
| Standby heat loss | None | Continuous |
| Space required | Wall unit, compact | Floor or slab, larger |
| Gas demand | High, in bursts | Lower, sustained |
| Legionella storage rule | No stored water | Store at 60 degrees |
| Simultaneous outlets | Limited by flow rate | Limited by volume |
Supply Depth: The Gas Line Nobody Costs
A storage heater sips gas over hours to reheat a tank, while a continuous flow unit demands its full input the instant somebody opens a tap. That difference is why an existing gas installation that has run a cooktop and a storage heater for twenty years can be genuinely inadequate for a continuous flow unit of the same nominal duty. The constraint is a combination of meter capacity, pipe diameter, the length of the run from meter to appliance and how many other appliances draw at once. Undersized supply does not stop the unit working, which is the trap, it simply causes the burner to modulate down and the delivered temperature to sag when demand rises.
The symptom households describe is a shower that goes cool when the washing machine fills or somebody runs a kitchen tap. Owners then adjust the controller, blame the appliance and sometimes replace it, when the problem sits in a twenty year old pipe run. A competent plumber checks meter capacity and calculates the line before quoting, and will tell you plainly if an upgrade is needed and roughly what it costs. A quote that never mentions gas supply has assumed the existing line is adequate, which is an assumption you will pay for if it turns out to be wrong.
Instantaneous Hot Water in NSW
A straight swap of one gas continuous flow unit for another costs $1,400 to $2,400 installed, while changing from a storage heater to continuous flow runs $2,200 to $3,800 because the pipework and mounting change. A gas line upgrade where the existing supply is undersized adds $500 to $2,000, a tempering valve where one is required costs $220 to $450, and relocating the unit with new pipework adds $800 to $2,500. Removal of the old unit should sit inside the figure rather than beside it. Tempering valve work is quoted separately where it applies. So is any relocation of the unit. Ask what the figure assumes about the existing gas line.
Electric instantaneous units sit in a different category and serve a different purpose. A small point of use unit under a sink or in a granny flat costs $600 to $1,600 installed, but electric instantaneous whole of house heating draws very heavy current and is rarely practical on a domestic supply. Comparative pricing sits at continuous flow hot water costs. Match the unit type to the job rather than to the headline price. Point of use suits a sink, a studio or a distant bathroom. Whole of house electric rarely suits a domestic supply here.
Two trades are usually involved and both must be licensed. Plumbing work is one licence and gas fitting is another, some tradespeople hold both, and any electrical connection for ignition or controls needs an electrician. Appliance connections are covered at gas fitting. Ask which licences the person quoting actually holds. Some tradespeople carry both licences and some carry one. Electrical connections bring a third trade into it again.
How Continuous Flow Works
A continuous flow unit heats water only while it is passing through. There is no tank, so nothing is kept hot waiting to be used, the burner fires when flow is detected and stops when the tap closes, and the water reaching you was cold moments earlier. Everything else about how these units behave follows from that one design choice. Nothing sits in a tank waiting to be used. That single design choice explains every advantage and every constraint.
The practical consequence is that you cannot run out, but you can run short. A storage system holds a fixed volume and stops delivering hot water once it is exhausted, while a continuous flow unit delivers indefinitely but only up to a maximum rate, so the limit shifts from how long you shower to how many things you run at once. Households swapping across need to think in litres per minute rather than litres. The limit shifts from duration to simultaneous demand entirely. Duration stops mattering and simultaneous demand starts.
Standby loss disappears entirely and that is a genuine efficiency gain. A storage tank loses heat through its walls around the clock whether anybody uses hot water or not, which is money spent on nothing, and removing the tank removes that loss. Holiday homes and low occupancy dwellings benefit most from this. Nothing is kept warm between uses.
Space is usually easier as well. A wall mounted unit occupies a fraction of the footprint of a floor standing tank, which matters on a narrow side path or a small courtyard, and it frees the slab or platform the old tank stood on. That is often the deciding factor in an inner city terrace. A narrow side passage often decides the question. Terraces and courtyards benefit most from the smaller footprint.
There is a short delay before hot water arrives at the tap and it is worth expecting. The burner has to detect flow and fire, and the water already sitting in the pipe run has to clear, so a long run to a distant bathroom takes a few seconds longer than a storage system would. A recirculation arrangement solves it at additional cost where the wait genuinely matters, and pipe routing is covered at new home plumbing. Long runs to distant bathrooms feel it most. The burner detects flow and the standing water clears first.
Running cost is where continuous flow and storage genuinely diverge over a decade, and the comparison is not as one sided as either side of the industry suggests. Removing standby loss saves real money in a household that uses hot water in short bursts or leaves the property empty for weeks, while a large family drawing heavily every morning may find the difference modest because the tank was rarely sitting idle anyway. Gas tariffs include a daily supply charge that continues whether you burn anything or not, so a household considering leaving gas entirely should count that charge rather than only the usage rate. Work out which pattern describes your household before accepting a saving figure from anybody. Count the daily supply charge as well as the usage rate. Household pattern decides which system wins.
Gas Supply Constraints
Gas supply is the most common reason a continuous flow installation disappoints. These units demand their full gas input the instant a tap opens, which is a very different pattern from a storage heater slowly reheating a tank, and an installation adequate for the old arrangement may be inadequate for the new one. Ask about the line before you ask about the appliance. Storage heaters never behaved that way. Check the supply question before the appliance question. Demand arrives instantly rather than gradually.
Three things determine whether the supply is sufficient. Meter capacity sets the total available, pipe diameter and run length together determine how much of it can actually reach the appliance, and other appliances drawing at the same time consume part of the total. A long run in undersized pipe is the usual culprit in an older house. Meter capacity sets the ceiling on what is available. Diameter and run length decide what reaches the appliance. Every appliance drawing at once eats into the same total.
Undersized supply does not announce itself as a fault. The unit still lights and still produces hot water, so nothing appears broken, but the burner modulates down when it cannot get the gas it wants and the delivered temperature sags under simultaneous demand. That is why households blame the appliance rather than the pipe. That is precisely why the appliance gets blamed. Nothing appears broken to the householder. The burner quietly modulates down instead.
A proper quote follows a calculation rather than an assumption. The gas fitter should check the meter, measure the run, count the connected appliances and size the line accordingly, then tell you whether an upgrade is needed before you commit. Line upgrades and repairs sit at gas fitting and appliance installation. Ask to see the sizing rather than take it on trust. Meter, run length and connected appliances all feed the sizing. That work happens before the quote rather than after.
Bottled gas changes the calculation again and needs raising early. A property on liquefied petroleum gas rather than reticulated natural gas has different pressure and different appliance requirements, units are configured for one or the other rather than both, and cylinder sizing has to suit a high demand appliance. Confirm which fuel the quoted unit is factory set for, since a natural gas unit cannot simply be run on cylinders. Raising it at the first conversation avoids an ordering error. Raise the fuel question at the first conversation.
Water hammer and pressure behaviour change when a tank comes out of the system, which surprises households mid way through the first week. A storage tank acts as a buffer against pressure fluctuation, so removing it can make an existing pressure limiting valve or an ageing set of tap washers audible in a way they never were before, and a knocking pipe that appears immediately after a changeover is usually this rather than a fault in the new appliance. A pressure limiting valve fitted or replaced during the installation deals with most of it, and it is worth asking whether one is included rather than discovering the noise afterwards. Fitting one during the installation costs far less than returning for it.
Temperature Control Rules
Delivered water temperature at fixtures used for personal hygiene is capped for scalding prevention. The heated water services standard sets the maximum for bathroom outlets, with a lower figure again for facilities serving children, the aged, the sick and people with disabilities, and that applies to schools, early childhood centres, nursing homes and healthcare buildings. Scalding prevention is the entire purpose of the cap. Schools, childcare and aged care all sit in that group. Bathroom outlets are the fixtures the cap targets.
Storage systems reach that outcome through a tempering valve, which is standard on the units priced at gas hot water costs. Stored water leaves the tank well above safe delivery temperature, so the valve blends it down before it reaches any outlet, and virtually every storage installation carries one for that reason. Valves also age and are generally replaced periodically rather than left indefinitely, which is a small recurring cost worth knowing about. Ask when yours was last changed if the system is more than a few years old. Because stored water has to be kept hot enough to suppress bacterial growth, it leaves the tank well above the safe delivery temperature and a valve mixes it down before it reaches the tap, which is why a tempering valve appears on virtually every storage installation.
Continuous flow units sit differently because there is no stored water. Nothing is held at temperature waiting to be used, the unit heats to a set point on demand, and guidance from the New South Wales regulator has recognised that a factory preset unit supplying bathrooms can sit outside the requirement for a separate temperature control device in ordinary domestic situations. Set point control replaces the mixing valve function. Bacterial growth in stored water is the reason storage runs hot. That reason does not apply here. No tank means the storage reasoning falls away.
That exemption is narrow rather than general and it is worth stating plainly. It turns on the unit being factory preset, it does not extend to healthcare and aged care buildings, early childhood centres, schools or similar facilities for vulnerable people, and it does not mean a unit with an adjustable controller can simply be turned up. Ask your plumber to confirm the position for your specific unit. Do not assume it applies without asking. Vulnerable person facilities sit outside it entirely.
Replacing a heater generally brings the requirement into play regardless. Guidance has been clear that replacing a water heater triggers compliance with the delivery temperature provisions whatever the type or location, and new hot water pipework on an extension has to be tempered even where existing pipework stays. Standards are published by Standards Australia. Replacement is treated differently from maintenance. New pipework on an extension is treated the same way. Maintenance and replacement are treated differently.
Expected life is worth factoring into the decision because it changes the annual cost more than the purchase price does. A well installed and serviced continuous flow unit commonly reaches somewhere between twelve and twenty years, while a storage cylinder in hard water typically has a shorter run before the tank itself fails, and the difference compounds when you spread the installation cost across those years. Water quality matters a great deal here, since scale is what kills a heat exchanger, and households in harder water areas should expect the shorter end of any range quoted at them. Ask what the manufacturer expects rather than what the salesperson does. Scale in the exchanger is the usual limiting factor.
Licensing and Certificates
Plumbing and gas fitting in New South Wales are licensed activities and the paperwork matters. A licensed plumber lodges a notice of work before starting and issues a certificate of compliance on completion, an arrangement overseen by the Building Commission within the NSW Government, and those documents are what demonstrate the installation was done lawfully when you sell, claim on insurance or make a warranty claim. Notices and certificates are part of the job rather than optional extras. A notice of work goes in before the job starts. Those documents matter at sale, at claim and at warranty.
Ask for the certificate rather than assuming it will arrive. It is the document a purchaser's conveyancer asks for and the one an insurer may want after a water damage claim, and chasing it months later once the plumber has moved on is considerably harder than requesting it at handover. File it with the manual and the warranty registration, alongside anything from kitchen plumbing done at the same time. Request it on the day rather than months afterwards. Conveyancers and insurers both ask for it eventually.
Check each licence yourself before engaging anybody. The register is public, it shows whether a licence is current and what classes it covers, and checking takes a couple of minutes for each trade quoting. Both licence classes are issued by NSW Fair Trading. Run the search for each trade attending, not just the lead one.
Unlicensed work carries consequences well beyond the immediate risk. It voids most manufacturer warranties as a condition of cover, it can affect an insurance claim where the installation contributed to damage, and it leaves you without the compliance documentation a sale will eventually require. The saving is never worth those exposures. Warranty cover and insurance response are both affected.
Water service connection questions run through the water authority rather than you. In the metropolitan area that means Sydney Water, and your plumber corresponds with them rather than leaving it to you. Registration and licence checks can be started through Service NSW. Your plumber handles that correspondence rather than you. Sydney Water covers the metropolitan area for that purpose.
Recirculation is worth understanding before you rule out a distant bathroom. Where the run from the unit to an ensuite is long, the wait for hot water can reach half a minute and the wasted water adds up over a year, and a recirculation loop or a small pump solves it by keeping the line primed. The trade off is that a continuously running loop reintroduces some of the standby loss you removed by deleting the tank, so a timer or a demand triggered arrangement is generally the sensible middle ground. Raise it during design rather than after the first winter of waiting. Decide during design rather than after living with the wait. Continuous running would undo part of the benefit.
Where the Unit Can Go
Placement is governed by the standard, the code and the manufacturer's instructions together. Where those three disagree the most restrictive applies, and the manufacturer's installation manual is legally relevant rather than advisory, which is why two plumbers can look at the same wall and give different answers about whether a unit may go there. Manufacturer instructions carry legal weight rather than being advisory. Two plumbers can reasonably differ on the same wall. Three documents govern rather than one. The strictest requirement wins every time.
Clearances serve two separate purposes and both have to be satisfied. Servicing space allows the unit to be maintained without dismantling something else, while safety separation keeps flue products, heat and airflow away from windows, openings, eaves and boundaries. Work at height and in confined side passages carries its own obligations, administered by SafeWork NSW, and a position satisfying one requirement and not the other is not acceptable, much as with the appliances at gas fitting and leak repairs. Both requirements have to be satisfied together. Servicing access and safety separation are assessed independently. Neither can be traded off against the other.
Flue termination is the constraint that most often rules out a preferred spot. A unit installed outdoors terminates to atmosphere with required clearances from openable windows and air intakes, an indoor unit must be properly flued to discharge outside, and neither arrangement can be improvised. Under an eave or beside a bedroom window is where plans usually come undone. Windows, eaves and air intakes all constrain it. Eaves and bedroom windows are the usual obstacles.
Relief and drain lines have their own rules and inspectors do check them. Drain lines must fall continuously to the discharge point with no tap, valve or restriction in the line, and the discharge has to be positioned so a release of hot water or steam is readily visible, causes no nuisance and risks no injury or damage. A line terminating where somebody walks is a genuine defect. Inspectors examine drain line terminations closely. Discharge must be visible, safe and free of nuisance.
Strata properties and relocations need approval before work rather than after. A like for like replacement in the same position on a house is usually straightforward, while moving a unit, changing fuel type or working on common property in a strata scheme may need written consent from the owners corporation or the council. Ask before the plumber is booked. Like for like in the same position is the simple case. Consent before booking saves an awkward reversal.
Servicing is lighter than a storage system but it is not nothing, and the interval is worth knowing before you buy. Manufacturers generally specify a periodic service to check combustion, clean the inlet filter and inspect the heat exchanger, and in hard water areas scale accumulation inside the exchanger is the failure mode that shortens a unit's life more than anything else. Skipping servicing rarely causes an immediate problem, which is why it gets skipped, and then produces a failure at ten years on a unit that should have reached fifteen. Ask what the manufacturer requires to keep the warranty intact. Diarise the interval rather than waiting for a fault.
Sizing by Flow Rate
Continuous flow units are rated in litres per minute at a stated temperature rise, which is how many degrees the unit lifts the incoming water. That figure tells you how much hot water the unit can deliver at once, and because it depends on how cold the incoming water is, the same unit delivers less in a Blue Mountains winter than on a Sydney summer day. Rated capacity is not a fixed number. Rated capacity shifts with the season. Colder inflow reduces the delivered figure.
Count outlets rather than bedrooms when sizing. A shower typically draws around nine litres per minute with a water efficient head, a kitchen tap somewhat less, and a household wanting two showers running simultaneously needs a unit rated well above one that never runs more than a single outlet. Bedroom counts are a rough proxy that frequently misleads. Bedroom counts mislead more often than they help. Decide how many outlets you want running simultaneously. Simultaneous use is the real question.
Water efficient outlets change the arithmetic in your favour. Where new or replacement water heaters are installed there are flow rate expectations for connected showers, and a three star showerhead reduces the demand on the unit while delivering a perfectly acceptable shower. Fixture work sits at bathroom fixtures and fittings. Flow rate expectations apply to connected showers on new heaters. A three star head reduces the load on the unit.
Undersizing is the more common error and it is expensive to correct. A unit that cannot supply two outlets at once produces exactly the temperature fluctuation people associate with continuous flow generally, and replacing it a year later costs the whole installation again. Oversizing costs a little more upfront and very little in running terms. Fluctuation gets blamed on the technology rather than the sizing. Correcting it means paying for the installation twice.
Winter is the condition to size against rather than the average. Incoming mains temperature drops substantially in the cooler months across most of New South Wales, and the unit has to lift that colder water to the same set point, so a system sized against summer performance will disappoint in July. Ask what temperature rise the sizing calculation assumed, because a figure quoted at a small rise flatters the unit considerably. Size for the coldest month rather than the average one.
Electric Alternatives
Electric instantaneous units make sense at a point of use rather than for a whole house. A small unit under a kitchen sink, in a studio or serving a remote bathroom avoids a long pipe run and the wait that comes with it, and installation is straightforward where adequate circuit capacity exists. Related work sits at electric hot water installation. Long pipe runs are what they solve. Circuit capacity is the practical check. Installation is otherwise a fairly straightforward exercise.
Whole of house electric instantaneous is a different proposition and rarely practical domestically. Heating water on demand without a tank requires very high instantaneous electrical input, frequently beyond what a domestic supply can provide without significant upgrade, which is why these systems remain uncommon in Australian houses despite being straightforward in places with different supply arrangements. A switchboard and supply assessment comes first where anybody proposes one. Supply capacity is the practical barrier. Supply upgrades are frequently needed to make it work at all. That is why the arrangement stays uncommon in Australian houses.
Heat pumps have become the usual electric alternative and they work differently again. A heat pump uses a tank and moves heat rather than generating it directly, which makes it far more efficient than element heating while retaining storage behaviour, and it suits households moving away from gas. That option sits at heat pump hot water installation. Storage behaviour is retained with far better efficiency. Running costs drop sharply against an element system.
Building sustainability requirements can influence the choice on new work. New dwellings and significant alterations are assessed against energy and water targets, and hot water system selection contributes to that assessment, with electric element systems generally scoring poorly unless offset by onsite generation. Raise it with the designer before the certificate is finalised. Element systems generally score poorly without onsite generation. Raise it before the certificate is locked in.
Fuel switching is a bigger job than a like for like swap. Moving from gas to electric or the reverse means new supply, possibly a new circuit or a decommissioned gas point, different mounting and often a different position, so the quote should reflect the full scope. Comparative options sit at hot water brands. Price the full scope rather than the appliance. Supply, mounting and position frequently all change together.
Brand choice matters less for the appliance than for what happens afterwards. Rinnai, Rheem, Bosch, Dux and Thermann all appear regularly in New South Wales installations and all make units that work, so the more useful questions are which brands your plumber actually services, how readily parts are obtained locally, and what the warranty requires of you. A slightly dearer unit with a service agent twenty minutes away is generally the better decision than a cheaper one supported from another state. Ask which brands the plumber carries parts for.
What Drives the Price
Whether the existing gas line is adequate is the largest single variable. An installation needing a larger line from the meter, particularly a long run under a house or around a slab, can add more than the appliance costs, and it is the item most often absent from a cheap quote. Get the line assessed before you rank any prices. Cheap quotes routinely leave that item out entirely. It is also the item most often left out of a quote. Meter to appliance is where the constraint sits.
Changing from storage to continuous flow adds work a straight swap avoids. The mounting changes from floor to wall, the pipework has to be reconfigured, the old tank has to be drained and removed, and the redundant base often needs making good. That is why the two scenarios differ by roughly a thousand dollars. Mounting, pipework and removal all change. That accounts for most of the gap between the two scenarios. Removal and making good both add to the day.
Position and access change the labour more than people expect. A unit on an accessible external wall near the meter is a straightforward day, while one requiring work in a confined side passage, at height, or with pipework routed around obstacles takes considerably longer. Photographs rarely capture side access properly at all. Have somebody attend the property rather than sending images. Confined side passages and height both add hours. An accessible external wall is the easy case.
Removal and disposal of the old unit should be inside the price rather than a surprise. A storage tank is heavy and awkward and disposing of it properly costs something, so a quote that leaves the old cylinder standing beside the fence has not finished the job. Get it stated in writing that removal is included. Skips and tip fees are otherwise a cost you inherit on the day.
Emergency replacement costs more than planned replacement and the gap is significant. A failed heater on a Sunday means after hours rates, whatever unit is on the van rather than the one that suits your household, and no time to compare quotes. Urgent work sits at emergency hot water repairs. Replacing before failure is always cheaper. Choice disappears entirely once the old unit fails.
Sydney Metro Costs
Sydney pricing is competitive and the variation between quotes usually reflects scope rather than margin. What changes materially is whether the gas supply needs work and how difficult the position is to reach, both of which are property specific rather than suburb specific. Read what each quote actually covers before ranking them. Scope rather than margin explains most variation. Gas work and access explain most of the spread. Neither is visible in a headline figure.
| Scenario | Typical Installed Cost | Main Driver |
|---|---|---|
| Like for like continuous flow swap | $1,400-$2,400 | Straightforward access |
| Storage tank to continuous flow | $2,200-$3,800 | Pipework, removal |
| With gas line upgrade | Add $500-$2,000 | Run length, access |
| Terrace or narrow side access | Add $300-$900 | Handling, confined work |
| Apartment or strata unit | $1,800-$4,000 | Access, approvals |
Inner city terraces concentrate several complications at once. Narrow side passages, shared walls, limited external wall space clear of windows and openings, and heritage considerations on street facing elevations all constrain where a unit can go, and the position that suits the plumbing may not satisfy the flue clearances. Position is usually the binding constraint there. Plumbing position and flue clearance frequently conflict. Heritage elevations narrow the options further again.
Apartments and townhouses bring the owners corporation into the decision. External walls and service risers are commonly common property, flue penetrations affect the building fabric, and by laws may address appearance on an external wall, so consent should be obtained before work is scheduled. Wet area alterations are quoted at bathroom renovation plumbing. Secure written consent before anything is scheduled. Consent should come well before any scheduling happens.
Landlords and rental properties carry obligations worth knowing about before a system fails rather than after. A rented dwelling has to be provided in a reasonable state of repair with working facilities, hot water sits squarely inside that, and a failure generally needs addressing promptly rather than at the next convenient moment. Tenants should report a failure in writing so the date is recorded, and landlords replacing a unit should keep the compliance certificate because it will be asked for at the next sale. Neither party benefits from an informal arrangement that leaves no paper trail. Report failures in writing so the date is on record.
Regional NSW Costs
Regional pricing carries travel and, more significantly, a different fuel picture. Reticulated natural gas is limited outside the larger centres, which means bottled gas or electric options rather than a simple continuous flow swap, and that changes both the equipment and the running cost calculation. Fuel availability shapes the options more than distance does. Reticulated gas thins out beyond the larger centres. Bottled gas and electric fill the gap. Running cost calculations change with the fuel available.
| Region | Typical Installed Cost | Main Cost Driver |
|---|---|---|
| Central Coast and Newcastle | $1,500-$3,800 | Similar to metro |
| Wollongong and Illawarra | $1,500-$3,900 | Access, gas availability |
| Blue Mountains | $1,800-$4,200 | Cold inflow, sizing up |
| Regional centres | $1,700-$4,000 | Travel, fewer trades |
| Rural and bottled gas | $2,000-$4,500 | LPG setup, cylinders |
Cold climate areas need the unit sized upward rather than to the metropolitan figure. Incoming water in the Blue Mountains, the Southern Tablelands and the Snowy region arrives considerably colder in winter, the unit has to lift it further to reach the same set point, and the same appliance therefore delivers fewer litres per minute. Size the unit against local winter conditions instead. Size for July rather than for January. Tablelands and mountains inflow runs colder than coastal.
Bottled gas installations need the cylinder arrangement thought through properly. A high demand continuous flow unit empties cylinders faster than a cooktop does, changeover regulators and adequate cylinder capacity prevent running out mid shower, and delivery arrangements matter on a remote property. Ask how the cylinder sizing was worked out. Changeover regulators keep supply continuous when one cylinder empties.
Trade availability rather than price drives regional timelines. Fewer licensed gas fitters serve most regional areas, an unexpected failure can mean days rather than hours without hot water, and knowing who services your area before you need them is worth the phone call. Replacing an ageing unit on your own timetable beats replacing it on its. Plumber availability sits at emergency plumber. Replace on your timetable rather than the appliance's.
Controllers change how a household actually uses the system and are worth specifying deliberately. A wall mounted controller in the bathroom or kitchen lets the set point be adjusted, shows a fault code when something is wrong rather than leaving you guessing, and on some units allows a bath to be filled to a set volume and temperature. They cost relatively little at installation and are awkward to add afterwards because the cabling has to be run, so decide during the quote whether you want one and where it should sit. Choose the location while cabling is still accessible. Fault codes save guesswork when something goes wrong. Bath fill functions appear on some units.
What to Look Out For
Ask what gas line the quote assumes before comparing prices. Continuous flow units demand full input the moment a tap opens, an installation adequate for a storage heater can be inadequate for one, and the symptom is a shower that cools when another outlet runs. A quote silent on gas supply has assumed the existing line is sufficient. Silence on gas supply is itself an answer. A line sized for storage may not cope. Silence on the subject means an assumption was made.
Size against winter and against simultaneous outlets. Rated litres per minute depend on how cold the incoming water is, so a unit sized on summer performance disappoints in July, and counting the outlets you want running at once matters more than counting bedrooms. Count the outlets you actually want running together. Rated capacity is seasonal rather than fixed.
Confirm both licences and get the compliance certificate. Plumbing and gas fitting are separate licences, the public register shows currency and class in a minute or two, and the certificate of compliance is what a purchaser, an insurer or a warranty claim will eventually ask for. Request it at handover rather than months later, and file it alongside the manual and the warranty registration where you will find it again. Both documents matter more than people expect at the point of sale.
Do not assume any position will be acceptable. Flue clearances from windows, openings and eaves, servicing space, and drain line discharge requirements all constrain placement, and the manufacturer's instructions carry legal weight alongside the standard. A plumber who rules out your preferred position has usually read the installation manual, and the same care applies to work at laundry plumbing. The manual carries legal weight alongside the standard. Clearances and drain lines both constrain the choice. Ask early whether your preferred spot actually works.
Check what the quote includes beyond the appliance. Removal and disposal of the old unit, isolation valves, new relief valves rather than reused ones, correctly graded drain lines and the compliance paperwork should all be listed, because a cheap headline figure usually means something below it is missing. Statutory guarantees covering the appliance and the work sit with the ACCC. Valves, drain lines and paperwork all belong on the list. Isolation valves make the next service far simpler.
What to Look for in a Quote in NSW
An instantaneous hot water quote should name the unit by make and model with its rated flow, state what temperature rise that rating assumes, confirm whether the existing gas line has been assessed and whether an upgrade is included, say whether a temperature control device is required for your situation, identify the intended position and confirm flue clearances are satisfied, list removal and disposal of the old unit, and give the plumbing and gas fitting licence numbers along with confirmation that a compliance certificate will be issued. The gas line assessment and the old unit removal are the two items most often missing from a cheap quote. Raise anything the paperwork passes over in silence. The gas assessment and the removal are the usual omissions.
Hand every plumber an identical picture of the property. The existing system type and age, the fuel available, the number of bathrooms and outlets you want running together, the position of the meter and the intended location all shape the work. A plumber quoting without knowing where the meter sits is estimating the hardest part of the job, and that estimate reappears later as a variation. Quotes are only comparable when every plumber saw the same job. Meter position is the detail most often left out.
A plumber who asks about your gas meter before quoting has understood the job. Somebody wanting to see the meter, pace the run to the proposed position and ask how many showers run at once is sizing the installation properly. A figure quoted over the phone from a model number has costed an appliance rather than a job. Scoping questions reveal more than a price does.
Settle the gas supply question, the unit sizing and the inclusions before engaging anybody. Confirm whether the line has been calculated, agree the rated flow and the temperature rise behind it, establish what removal and certification are included, and get the position confirmed as compliant. Gas unit comparisons sit at gas hot water installation, with general pricing at hot water installation costs. Agreeing now costs less than arguing later.
Instantaneous Hot Water Across NSW
We connect households with licensed plumbers and gas fitters across New South Wales for continuous flow installation, storage replacements, gas line upgrades and relocations, whether you are in Sydney, the Central Coast, Newcastle, Wollongong, the Blue Mountains, the Hunter or regional New South Wales.
▶ Sydney Inner City 18 areas
▶ Greater Sydney 25 areas
Western Sydney
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Northern Sydney
The Hills District
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▶ Sydney Coastal 23 areas
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Eastern Suburbs
Harbour Suburbs
Sutherland Shire
▶ Hunter & Central Coast 19 areas
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▶ Illawarra & South Coast 18 areas
Illawarra
Shoalhaven
Sapphire Coast
▶ North Coast 19 areas
Mid North Coast
Coffs Coast
Northern Rivers
▶ Blue Mountains & Highlands 17 areas
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▶ Regional NSW 21 areas
Central West
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Far West
Instantaneous Hot Water FAQs - NSW 2026
What does an instantaneous system cost in NSW?
Why does my shower go cold when another tap runs?
Do I need a tempering valve on a continuous flow unit?
What size unit do I need?
Can I install one myself?
Where can the unit be installed?
Is continuous flow better than a storage tank?
What about electric instantaneous?
Do I need approval to replace my system?
What if I am on bottled gas?
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Are you a licensed plumber or gas fitter? Browse current job leads on the NSW job leads board, with related work including plumber jobs NSW and electrician jobs NSW.
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